1. Are products safe?

Yes! We use child-safe materials and undergo numerous testings on all our products to ensure compliance with consumer product standards. Our products are FCC, CE, RoHS, CA65, REACH and CPSIA compliant.

2. Are you a manufacturer or a trading company?

We are Factory which based in Shenzhen of China, Providing OEM & ODM one-stopservice

3. How many worker in your factory?

We have 200 staff in-house

4. Where is your major selling markets?

Around 50% for USA, Around 40% for EU

5. What’s MOQ?

Existing models MOQ=100pcs; Small trial customize orders is acceptable;

6. Can we customize logo or design pattern on the products?

Yes, around 1-2weeks based on request;

7. May I get your samples to check the quality first?

Yes, we can offer a sample within 3 days for free;

8. What’s your main products?

Night Lights, White noise machine, Alarm clock, BT Speaker, Projector lamp, sensor sleep trainer lamp, Silicone feeding sets etc;

9. Do you have own R&D department?

Yes, we have 12 people team onsite working

10. What is your in-house making process?

ID drawing, 3D drawing creation, Tooling developement, Silicone Compression, Plastic Injection, PCB schematic&layout, SMT electronic assembly, packing, shipping etc

11. What is your ideal timeline for product development of new animals? How long does it take?

Drawing design around 1week, prototype sample: 1week; new tooling around 3-4weeks, new production around 4-5weeks

12. What is the payment term?

30% deposit,  70% before delivery

13. Which payment do you accept?

T/T, L/C, Credit Card, PayPal, Western Union, Cash, Escrow

14. Can you handle the shipping for us?

Yes,we have reliable shipping agent with good seveices and cheap price

15. What is your warranty?

We have a one year warranty on all products and would be happy to send replacement in case of a defect. If there are any problems with your product, please reach out to us at roycheung@kindom-tech.com so our team can help you resolve the issue.